If you have any enquiries or comments, please contact us.
Library strategy
We are participating in and working towards the NHS Health Education England “Knowledge for Healthcare” development framework for NHS library and knowledge services in England 2015 – 2020. See the document here
Impact
We carry out regular surveys to see how much impact our service has had on our Users and our Trust
Literature search impact survey 2016
Literature search impact survey 2017
Marketing
Marketing Diary 2016-2017.compressed.pdf-, attachment
Outline Marketing plan 2017 – 2018
Service standards
We want to provide the best possible service for our library users. The service standards describe what we need to do, how we are going to achieve our aims and measure our success.
Service standards annual review 2015-16
Service Standards annual review 2016-17
Enquiries and info searches 2015-6
- NHCT library enquiries survey Feb 2017
- Enquiries and information searches report 2016
- Enquiries and information searches report 2017